For Care Homes & Senior Living
We Know When Bingo Is. We Plan Around It.
Your residents have routines that matter. Medication rounds, mealtimes, afternoon activities — we learn your building’s rhythm and move around it. Not the other way around.
Based in Bristol
This Isn't a Standard House Move. We Know That.
When a resident moves into your care home, they’re leaving a property that may have been their home for 30, 40, even 50 years.
The furniture carries memories. The packing process is overwhelming. And the physical effort of sorting, wrapping, and boxing a lifetime of belongings is simply beyond most elderly residents.
Many families try to manage this themselves — often from a distance, often while working, often with limited time. The result is a stressful, rushed process that makes an already difficult transition harder.
We don’t have a “finish by 3pm” mentality. If your resident needs us to take an extra hour because they want to sit in their garden one last time, we take that hour. The move happens at their pace, not ours.
Trusted by Care Facilities Across Bristol
We’ve handled resident moves for these organisations and many more.
We Pack Everything. Your Resident Doesn’t Lift a Finger.
Clothes, kitchen items, ornaments, framed photographs — everything is carefully packed, labelled, and transported. Fragile items get individual wrapping. Furniture is protected with covers and blankets.
Each box is labelled with its destination: “Care home — bedroom,” “Sarah — London,” “Storage.” Multi-destination delivery is coordinated in a single day.
We Place, Not Just Deliver
We don’t dump boxes in the middle of a room and leave. Furniture is placed where it’s wanted. Beds are assembled. Wardrobes are positioned. The favourite chair goes by the window.
The goal is for your resident to walk into their new room and feel like someone cared about getting it right.
Staged Moves - Because Not Everything Has to Happen at Once
Some residents settle better when the move happens gradually. We can bring the essential furniture first — the bed, the wardrobe, the armchair — and let your resident spend a few days settling in.
Then we return for the rest: the ornaments, the pictures, the personal items. This staged approach reduces overwhelm and lets residents make decisions about what they actually want in their new space after they’ve lived in it, not before.
Everything Handled, From Start to Finish
Full Packing Service
Every room packed professionally. Fragile items individually wrapped. Contents labelled by room, category, and destination.
Multi-Destination Delivery
Some items to the care home. Some to family members. Some to storage. Some to charity. We plan the route and handle all deliveries in one coordinated day.
Furniture Assembly & Placement
Bed assembled, wardrobe positioned, favourite chair placed by the window. We follow the resident’s (or family’s) instructions precisely.
Temporary Storage
If the room isn’t ready yet, or if the family needs time to sort through belongings, we provide secure storage at our Clifton warehouse.
House Clearance
Once the resident has moved, we return to clear the remaining property — responsibly disposing of items, donating where appropriate, and leaving the property ready for sale.
Downsizing Consultation
Our team member Tamara spends time with residents helping them choose what to keep, donate, store, or remove. Patient, personal, and never rushed.
What a Care Home Move Looks Like With Us
Every move is different, but here’s a typical timeline.
Week Before the Move
Our Move Manager visits the property (or conducts a video survey) to assess the volume, identify fragile or high-value items, and discuss what’s going where. The resident’s daughter, who lives in London, joins the video call.
Day Before
Our packing team arrives. They pack the entire house over 5–6 hours. The resident sits in the living room with a cup of tea while they work. Each box is labelled with its destination.
Moving Day
The team arrives at the care home at the time that works best for your staff — not rush hour, not during lunch, not during afternoon activities. Furniture is assembled, belongings are placed, and your staff can check the room before we leave.
Same Afternoon
A second delivery takes boxes to the family. Remaining items go to our Clifton warehouse for storage. The resident is already settled in their new room.
One Week Later
Our Move Manager follows up with the family and your team to confirm everything arrived safely and the resident is comfortable.
What This Partnership Means for Your Team
You’re already managing the care side of the transition — medical records, medication schedules, dietary requirements, introductions to staff. The last thing your team needs is to also manage the physical move.
By partnering with us, you give your residents’ families a trusted recommendation that removes the moving logistics from everyone’s plate.
What you can tell families:
“We work with a removal company we trust for resident moves. They specialise in downsizing, they pack everything, and they’ll handle the whole process. Here are their details.”
That’s all you need to say. We handle everything from there.
Why Care Homes Choose Us
“Mum was so worried about the move, but the team were incredibly patient with her. They let her take her time, they placed everything exactly where she wanted it, and they even made her a cup of tea in her new room before they left. I can’t thank them enough.”
Serving Bristol Since 1978
Jay Newton, Director
“Every resident move is personal. We don't rush, we don't cut corners, and we treat every item like it matters — because to your resident, it does.”
Painless Removals has been serving Bristol since 1978. Jay oversees every care home partnership personally, ensuring the same standards of patience and care that built our reputation nearly five decades ago.
Learn more about our teamQuestions Care Home Partners Ask
Can your team work around the care home’s schedule?
What if the resident becomes upset during the packing?
Can families be involved remotely?
What about high-value or sentimental items?
Do you handle the house sale preparation as well?
Are your staff DBS-checked?
Can you do a staged move over multiple days?
How much does a typical care home move cost?
Your Residents Deserve a Move That Feels Like Someone Cared
We do. Let's talk about how we can support your residents and their families.
0117 287 0082