07565 772430 You mention us
At a viewing, at exchange, whenever it feels natural. Hand over a moving guide, drop our name, or send the quote link. That is the only step that needs you.
For Estate Agents
Removals Your Clients Will Thank You For
Every move in the chain gets its own full day — so your clients get our full attention, start to finish.
✓ Same-day quote response on agent referrals
✓ Branded materials & compliance docs provided
✓ One introduction, we take it from there
Based in Bristol
Bristol · Since 1978
A reliable removals partner for every agent referral.
“When an agent puts their name next to ours, I take it personally. Your trust is an honour, and we do everything in our power to be worthy of it. Your client has our full attention, start to finish — no shortcuts, ever.”
One Introduction. That’s It.
This is the entire process from your side. Everything after step one is on us.
Same-day response
Your client hears from us the same working day. From there we book in a quick video survey or call before sending the personalised quote, no pressure, no aggressive follow-up.
Our Move Manager takes over
One named person on our team handles everything from quote through completion day. Your client calls us, not your office, when they have a question.
You’re kept in the loop
Monthly statement, full reporting on which referrals converted, NTS-compliant disclosure documents on file. Nothing else for you to chase.
What You Actually Get
Referral Fee
Paid monthly on every completed move. Full reporting shows which referrals converted. NTS-compliant disclosure documentation provided.
Professional Packing Guide
We give your client our full professional packing guide, the same room-by-room playbook our crews use, branded for you to share at viewings or completion.
Compliance Done for You
Pre-written NTS disclosure text and pro-forma documents so your referral arrangement is compliant from day one. We hand you the paperwork ready to use.
Branded Referral Page
Your own affiliate page where you can submit client referrals directly. Tracked to your agency, instant notification to our team, auto-intro email to your client.
Why You Can Put Your Name Next to Ours
You don’t recommend tradespeople lightly. Here’s why we’re a safe bet.
✓ 48 years. Since 1978. We’ve handled chain moves since before most removal companies existed. This isn’t a side hustle, it’s all we do.
✓ 122 verified reviews. 4.9★ average. Read them. The most common thing clients mention is the team, respectful, careful, on time.
✓ Exclusive completion-day allocation. Your client is our only job that day. No overlapping moves. No late arrivals. Full attention from start to finish.
✓ £15,000 insurance per van. Goods in Transit cover on every vehicle. Items over £2,000 declared before the move. Transparent claims process, resolved within 7 days.
✓ Every quote is based on a proper assessment. We send the right number of people with the right number of vans.
✓ We protect the property. Mattress covers, sofa protectors, TV bags, and picture protection, all included as standard.
✓ Key Wait Waiver available. A flat add-on that removes all overtime charges if keys are delayed. For chain moves, we recommend it as standard, it removes the last financial uncertainty.
★★★★★
“Great moving company, who applied a lot of common sense and were communicative and helpful throughout. Dealt well with the last minute ups and downs involving our chain, very late exchange, and were reassuring to us during what could have been a stressful time.”
Joanna Wong · 
Questions Agents Ask Us
How does the referral fee work?
You introduce your client to us. If they book and the move completes, you earn a referral fee. We pay monthly with full reporting, you see which referrals converted and what you earned. We also provide NTS-compliant disclosure documentation so your paperwork is covered. Get in touch to discuss the fee structure →
What if my client needs to move at short notice after a fast exchange?
We can usually accommodate moves within 5–7 working days, sometimes sooner. Your dedicated trade contact can check availability in real time, not via a contact form, via a direct line.
How fast do you respond to referrals?
Same working day. That's our guarantee on agent referrals. Your client gets a personalised quote, not a generic estimate, before the day is out.
Do you handle packing as well?
Yes. Full and partial packing services, including fragile-only packing. Packing is done the day before the move. Costs range from £400–£990 depending on property size. This is often the add-on that makes the biggest difference to your client's experience, and the one they'll mention when they thank you for the recommendation.
What about properties with difficult access?
Narrow streets, no parking, upper floors without a lift, we deal with this daily across Bristol. We assess access during the survey and plan accordingly. No surprises on the day.
Can you handle moves outside Bristol?
Yes. We're long-distance specialists, moves of 100+ miles are our sweet spot. Bristol to London, Bristol to Manchester, Southwest to anywhere. National coverage, Bristol base.
What's the Key Wait Waiver?
A flat add-on your client includes in their quote. It removes all overtime charges if keys are delayed past 5pm. For chain moves, we recommend it as standard, it removes the last financial uncertainty from the day.
What's the soft booking system?
Your client places a small deposit to reserve their preferred date and the deposit is applied to the final invoice. We’ll move the date with the chain where we can. Standard cancellation and date-change terms still apply, an optional waiver added at booking covers fee-free changes if your client wants extra peace of mind.
What if something goes wrong on the move?
Claims are handled within 7 days. £15,000 per van Goods in Transit insurance. We deal with issues directly with your client, you won't be pulled into a complaint process.
Do I need to manage any of this?
No. You make the introduction. We handle the quote, the survey, the move, the follow-up, and the review prompt. Your involvement ends after the introduction, unless you want updates, which we're happy to provide.
What branded materials do you provide?
Physical Painless-branded moving kits (bubble wrap, tape, checklist, quote voucher) for you to hand to clients, our full professional packing guide in printed and digital form, quote cards for viewings, and a branded quote link tracked to your agency. We design, produce, and deliver everything to your office at no cost to you.
Let’s Talk
Tell us about your agency and we’ll arrange an introductory call. No hard sell — just a conversation about how we can help your clients.
Registration Received
Thank you for your interest in partnering with us. We’ll respond within one working day to arrange an introductory call.
One Introduction. We Handle the Rest.
Recommend us with confidence. Branded materials, compliance documents, a same-day response, and a referral fee on every completed move.
✓ Same-day response
✓ Branded materials at no cost
✓ NTS compliance handled
✓ Referral fee on every move
0117 287 0082
Call and ask about our agent partnership, we'll have you set up the same week.