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Estate agent referring a client to Painless Removals

For Estate Agents

Get a Referral Fee for Helping Your Clients. Zero Extra Work.

Mention us to your client. We handle the quote, the move, and the follow-up. You earn a fee on every completed booking.

Paid monthly with full reporting
Branded materials & compliance docs provided
Fill three fields in a form — we do everything else
Established since 1978
Instant online quote
Fully insured removals

Based in Bristol

One Introduction. That’s It.

This is the entire process from your side.

Your part

1

You mention us to your client

At the viewing, at exchange, whenever it’s natural. Hand them a branded moving guide, drop our name, or send them our quote link. That’s your only job.

We handle the rest

2

We take over within 2 hours

Your client hears from us within 2 hours. They get a personalised quote — either through our instant calculator or following a video survey. No pressure. No aggressive follow-up calls.

3

Their Move Manager handles everything

One named person manages your client’s move from quote to completion day. If your client has a question at 7am on moving day, they call their Move Manager — not your office.

4

The move happens — your client is our only job

We allocate a full working day to every chain move. No prior job to finish. No late arrivals. Protective materials as standard: mattress covers, sofa protectors, TV bags, doorframe padding. If keys are late, we wait.

The payoff

You get paid

Monthly payment with full reporting. You see exactly which referrals converted and what you earned. No chasing invoices.

That’s it. One mention, then nothing until the payment lands.

Image placeholder — Branded Moving Kits for Your Clients

Branded Moving Kits for Your Clients

Physical moving kits — your branding alongside ours — that you hand to clients at exchange or completion. Bubble wrap, tape, markers, a printed moving checklist, and a quote voucher for our services.

We design them, produce them, and deliver them to your office. Your client gets something genuinely useful. You’re the one who gave it to them.

Research shows 85% of home movers are more likely to recommend their estate agent after receiving a branded moving kit. This isn’t a PDF they’ll forget — it’s a box they’ll use on packing day and associate with you.

Image placeholder — Soft Booking — Because Chains Don’t Wait

Soft Booking — Because Chains Don’t Wait

Your client can pencil in a moving date with a small deposit — even before completion is confirmed. If the chain shifts, we shift with it. No cancellation penalties for date changes.

We recommend a lead time of around three weeks, but we typically have availability within two weeks. For agent referrals, we hold soft-booked dates as a priority.

Your client never loses their slot because a chain moved. That’s one less panic call to your office.

Image placeholder — Free Storage When Chains Break

Free Storage When Chains Break

If your client’s chain collapses and they need somewhere to put their belongings, we offer free short-term storage when they book their move with us.

We have access to trade pricing at Safestore, Access Self Storage, and More Storage — plus our own Clifton warehouse. Your client doesn’t pay a premium. They don’t panic. And you don’t lose the sale.

This is the kind of safety net that turns a potential disaster into a manageable situation — and it’s something only a proper removal partner can offer.

What You Actually Get

Referral Fee

Paid monthly on every completed move. Full reporting shows which referrals converted. NTS-compliant disclosure documentation provided.

Co-Branded Moving Guide

A professional “Your Guide to Moving” leaflet — printed and digital — with both logos. Bristol-specific tips your clients will actually read.

Open House Materials

Branded moving guides and quote cards for viewings and open house events. Your buyers see “your move is already sorted” before they’ve made an offer.

Compliance Done for You

Pre-written NTS disclosure text and pro-forma documents so your referral arrangement is compliant from day one. We hand you the paperwork ready to use.

Re-Engage Past Clients

“We’ve partnered with a trusted removal company” is a natural reason to contact clients who bought 3, 5, 7 years ago. It reopens conversations without being pushy.

Branded Referral Page

Your own affiliate page where you can submit client referrals directly. Tracked to your agency, instant notification to our team, auto-intro email to your client.

Why You Can Put Your Name Next to Ours

You don’t recommend tradespeople lightly. Here’s why we’re a safe bet.

47 years. Since 1978. We’ve handled chain moves since before most removal companies existed. This isn’t a side hustle — it’s all we do.
122 verified reviews. 4.9★ average. Read them. The most common thing clients mention is the team — respectful, careful, on time.
Exclusive completion-day allocation. Your client is our only job that day. No overlapping moves. No late arrivals. Full attention from start to finish.
£15,000 insurance per van. Goods in Transit cover on every vehicle. Items over £2,000 declared before the move. Transparent claims process — resolved within 7 days.
Three-van fleet with experienced crews. Every quote is based on a proper assessment. We send the right number of people with the right number of vans. No cramming a 4-bed house into one Luton.
We protect the property. Mattress covers, sofa protectors, TV bags, picture protection, banister wrapping, doorframe padding — all included as standard.
Key Wait Waiver available. A flat add-on that removes all overtime charges if keys are delayed. For chain moves, we recommend it as standard — it removes the last financial uncertainty.
★★★★★
“Our estate agent recommended Painless Removals and they were absolutely brilliant. Keys were delayed by 3 hours and they just waited, kept us updated, and still finished everything that evening. The agent who recommended them went up in our estimation too.”
Agent-referred client, BS9 · Google
Image placeholder — loaded removal van at property

Case Study

A 4-Property Chain on a Friday in July

The situation: Peak season. Four properties in a chain. Completion confirmed for midday. Our partner agent had worked on this deal for four months. At 11:45am, the bottom of the chain hit a delay.

What we did: Our team was loaded and ready. The moment the delay was confirmed, our Move Manager called the agent: “We’re here. We’ll wait. No overtime charges.”

Keys arrived at 3:15pm. The move was completed by 7:30pm. Essentials unpacked first. The client was in their new home that evening.

The result: The client left a 5-star review mentioning both the removal team and the estate agent by name. That agent has since referred 6 further clients.

One introduction. Six more clients. That’s the compound return on a reliable recommendation.

Jay Newton, Director of Painless Removals

A Family Business Since 1978

Jay Newton, Director

✓ Personally overseen 2,000+ completed moves
“When an agent puts their name next to ours, I take that personally. Their reputation is on the line. That's why every agent-referred move gets our full attention — full day, best crew, no shortcuts.”

Painless Removals has been serving Bristol since 1978. Jay works directly with every partner agent and is available on a direct line for any agent concerns.

Learn more about our team

Questions Agents Ask Us

How does the referral fee work? +
You introduce your client to us. If they book and the move completes, you earn a referral fee. We pay monthly with full reporting — you see which referrals converted and what you earned. We also provide NTS-compliant disclosure documentation so your paperwork is covered. Get in touch to discuss the fee structure →
What if my client needs to move at short notice after a fast exchange? +
We can usually accommodate moves within 5–7 working days, sometimes sooner. Your dedicated trade contact can check availability in real time — not via a contact form, via a direct line.
How fast do you respond to referrals? +
Within 2 hours. That's our guarantee on agent referrals. Your client gets a personalised quote — not a generic estimate — the same day.
Do you handle packing as well? +
Yes. Full and partial packing services, including fragile-only packing. Packing is done the day before the move. Costs range from £400–£990 depending on property size. This is often the add-on that makes the biggest difference to your client's experience — and the one they'll mention when they thank you for the recommendation.
What about properties with difficult access? +
Narrow streets, no parking, upper floors without a lift — we deal with this daily across Bristol. We assess access during the survey and plan accordingly. No surprises on the day.
Can you handle moves outside Bristol? +
Yes. We're long-distance specialists — moves of 100+ miles are our sweet spot. Bristol to London, Bristol to Manchester, Southwest to anywhere. National coverage, Bristol base.
What's the Key Wait Waiver? +
A flat add-on your client includes in their quote. It removes all overtime charges if keys are delayed past 5pm. For chain moves, we recommend it as standard — it removes the last financial uncertainty from the day.
What's the soft booking system? +
Your client places a small deposit to reserve their preferred date. If the chain moves the date, we move with it — no penalty. The deposit is applied to the final invoice. It means your client always has a removal date secured, even when completion is uncertain.
What if something goes wrong on the move? +
Claims are handled within 7 days. £15,000 per van Goods in Transit insurance. We deal with issues directly with your client — you won't be pulled into a complaint process.
Do I need to manage any of this? +
No. You make the introduction. We handle the quote, the survey, the move, the follow-up, and the review prompt. Your involvement ends after the introduction — unless you want updates, which we're happy to provide.
What branded materials do you provide? +
Physical moving kits (bubble wrap, tape, checklist, quote voucher — your branding on it), printed and digital co-branded moving guides, quote cards for viewings and open houses, and a branded quote link tracked to your agency. We design, produce, and deliver everything to your office at no cost to you.

One Introduction. We Handle the Rest. You Get Paid.

Join Bristol's most trusted removal partnership. Zero effort, full reporting, monthly payments.

Referral fee on every move
2-hour quote response
Branded materials at no cost
NTS compliance handled

0117 287 0082

Call and ask about our agent partnership — we'll have you set up the same week.